Capability Map
Why build something that already exists? The Capability Map eliminates the "build vs. reuse" dilemma by providing a centralized, exploratory repository for our API ecosystems. It offers an intuitive interface where consumers can easily navigate technical capabilities by category, gain deep functional insights, and seamlessly request access for their applications. By providing total visibility into existing assets, the tool accelerates development timelines and reduces technical debt. Of all the tools I built for Verizon, I am most proud of this one.
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My contributions:
Lead Product Designer: Owned the full-lifecycle design of the Capability Map ecosystem.
Scalable IA: Established the information architecture with a focus on future-proofing and data scalability.
User Research: Conducted persona identification and usability testing to drive a user-centric product roadmap.
Iterative Design: Optimized the platform through continuous feedback loops and user-testing insights.
Cross-Functional Collaboration: Aligned with software architects and back-end teams to maintain data integrity across the UI.
Art Direction: Managed the production of brand-aligned animations and illustrations to enhance the digital experience.
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Due to the proprietary nature of my work, this portfolio focuses on project outcomes rather than internal methodologies. While I cannot share additional documentation publicly for security reasons, I am happy to provide a live 1:1 demo. I simply ask that no screen captures be taken during our session. In an industry built on trust and security, protecting this content remains my top priority.